Before you make the decision to BUY HelloBox, you can further check our thorough product analysis below.
Hellobox, a better alternative to WhatsHelp by far, allows multiple incoming streams for communication with clients. More powerful, with omnichannel functions, automation, scheduling, and analytics integrations.
WhatHelp was developed as a web chat widget that lets you talk to your customers off of Messenger. The chat widget allowed customers to shop and chat with support agents simultaneously. But its coverage as a website chat widget is rather low and inadequate. It also goes at a steep price of $29 monthly.
WhatsHelp.io is a live chat platform that offers customer communication and CRM in one package. It will enable you to send targeted notices to your clients and also message customers, using favorite mobile-messaging apps in the market.
WhatsHelp gives your customers the privileged to place their orders and simultaneously ask relevant questions through Messenger. Your conversations occur in real-time and are secure with private connections. You can, also, easily reach out to your customers, anywhere in the world with push notifications.
The platform has a website widget that gives site visitors access to chat with company staff; all via Messenger.
It comes at a hefty $29 monthly charge for its use on your website with your online customers.
HelloBox as an alternative to WhatsHelp is designed to be an Omnichannel contact widget for business websites. The widget is a smart solution to important customer communications and handling of client support needs. The services of your Sales teams and Support agents will be significantly optimized with the features that HelloBox provides.
Being a better alternative to WhatsHelp that offers online communications through Messenger alone, HelloBox does much better. It integrates and accepts well over eight incoming channels for processing customer communications. Facebook, WhatsApp, Twitter, Messenger, Email form, SMS, Voice, and vCard are just a few channels that integrate with HelloBox.
Omnichannel features make the HelloBox widget a preferred alternative to WhatsHelp. With HelloBox you can control all the information from multiple sources from a central dashboard. An administrator can manage a large number of ongoing communications and readily assign queries to qualified support agents, for attention. Task Management and event scheduling become easy to initiate and efficient to implement. Service delivery, from your support and sales teams, become fluid with dynamic scheduling to better manage time and resources.
Automation functions take management a step further by letting you set automatic responses to your customers. Simply set appropriate responses that get trigger only after a series of conditions have been met, and in a specific sequence also. The proper response will be activated when the customer has performed specific actions on your website.
Another fact that points to HelloBox being a WhatsHelp alternative is the technical support service they offer. With various forms of support options on offer, you can be sure that you’ll get the help you need. Installation of the chat widget on your website only requires you to copy/paste a single line of code. HelloBox comes with multiple languages installed for better customer support experience.
- It is Omnichannel capable, making it possible to control multiple incoming streams, from one central dashboard.
- Supports multichannel functions the let you communicate with your customers; no matter what chat app, or platform, they use.
- Hassle-free installation by copy-pasting one line of code on your website to get the widget working for your business.
- Customize with the various style options available for a personalized experienced.
- The widget can be customized to carry your brand logos.
- Automation functions for setting autoresponders.
- Multiple languages installed; to cover broader customer preferences.
- Track analytic data with Google Analytics integration.
- Helpful and useful service support for technical issues with clients.
- Cheaper by FAR! A mere $8 per month gets you all these fantastic features
- Platforms Supported
- Web Based
- iPhone App
- Android App
- Windows App
- Support Options
- Online Support
- Knowledge Base
- Video Tutorials
- Activity Dashboard
- Activity Tracking
- Application Integration
- Application Security
- Assignment Management
- Assignment Tracking
- Automatic Notifications
- CRM Integration
- Caller ID
- Contact History
- Custom Forms
- Customer Database
- Customizable Branding
- Customizable Reporting
- Customizable Templates
- Email Integration
- Event-Triggered Actions
- Forms Management
- Instant Messaging
- Knowledge Base
- Multi-Channel Communication
- Multi-Channel Management
- Queue Manager
- Reporting & Statistics
- SMS Integration
- Social Media Integration
- Third Party Integration
- Ticket Management
- Web Forms
$8 per month