Alternatives to Chatlio: HelloBox – Best Contact Widget of 2019

Chatlio Live Software
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Chatlio developed and deployed a web-based chat widget for customer communications. The goal was to make communicating with your online clients more accessible and more controlled. The venture was marginally successful, with a lot left to be desired in significant upgrades and updates.

HelloBox is a much better alternative to Chatlio because it offers a much broader coverage scope in its customer communication functions. It is also A LOT CHEAPER to subscribe to. With minimal code, you can get the widget working for your website immediately!

Before you make your judgment and click SUBSCRIBE, check out our in-depth analysis of both products below.

Chatlio

Chatlio is nifty little product that was developed to aid customer contact on websites. It is a tool that lets businesses and teams of Support staff with an ‘existing’ Slack service, deploy live chat functions. This means that with Chatlio, you don’t need to spend more on new clients or software. Just deploy it on your Slack account (if you’re lucky to have one) and Viola, you are in business.

The system works by allowing you to embed a widget into your blog or website. Within a short while, you get a live chat app that’s customizable to several select options and styling. The app optimizes miraculously with any screen size your clients might have. It works on desktop browsers, Android, and iPhone platforms; accommodating all screen sizes across the range.

It captures useful information about visitors and automatically collates them to give support teams insight on the prospect. Browser, location, IP address, current page visit, OS, payment plan, and a whole lot more are captured for staff analysis. You can also deploy multiple widgets if you are running more than one incoming channel.

Technical Breakdown

Platforms Supported

  • Web Based

Support Options

  • FAQs
  • Online Support
  • Phone Support

Features

  • API
  • CRM Integration
  • Chat
  • Customizable Branding

Integrations

  • Slack
  • WordPress
  • Zendesk

Pricing

  • Slack
  • WordPress
  • Zendesk
  • $29

HelloBox

HelloBox as a better alternative to Chatlio, offers solutions to the crucial need for a reliable customer communication channel, and the additional benefits of being an Omnichannel chat widget. HelloBox provides smart solutions to all the client communication and support requirements for your team of support staff and sales agents.

HelloBox Display Banner

A powered-up alternative to Chatlio, the HelloBox chat widget allows more than one incoming channel. It accepts over Eight! HelloBox integrates seamlessly with Twitter, Facebook, WhatsApp, Messenger, Email, SMS, Voice, and vCard downloads to name a few. It has an additional useful feature that lets your clients add you to their contact list. By just clicking on the “Save contact” button your contact details are saved, and you get crucial information about your prospects and visitors.

HelloBox integrates and supports multiple platforms and the various chat app options that come with them. As an alternative to Chatlio, it offers automation functions that are critical to your support and sales team operations. You can activate auto responses that trigger only after specific actions have taken place, or in what order they took place.

HelloBox implements event scheduling features that lets you efficiently manage the operations of Sales teams and Support agents. The chat widget is equipped with multiple languages and allows for customer communication over a much broader geographic zone.  

Pros

  • The omnichannel feature supports multiple incoming channels and manages them splendidly
  • Multi-language support
  • Customizable to preference with numerous style options
  • The chat widget can be further customized to carry your brand
  • You can activate event scheduling that lets you better manage your staff and teams of support agents
  • Seamlessly connect to Google’s Analytics for more information gathering for your website
  • Service support is efficient with the options to even schedule call-backs at your own convenient time.
  • Installation is easy as you only need to copy/paste a single line of code, to get the widget on your site in minutes.

Technical Breakdown

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App
  • Support Options
  • Online Support
  • Knowledge Base
  • Call-back/Phone
  • Video Tutorials
  • Features
  • API
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Application Security
  • Assignment Management
  • Assignment Tracking
  • Auto-Responders
  • Automatic Notifications
  • CRM Integration
  • Caller ID
  • Chat
  • Contact History
  • Custom Forms
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Email Integration
  • Event-Triggered Actions
  • Forms Management
  • Instant Messaging
  • Knowledge Base
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Prioritizing
  • Queue Manager
  • Reporting & Statistics
  • SMS Integration
  • Social Media Integration
  • Third Party Integration
  • Ticket Management
  • Web Forms
  • Widgets
  • Integrations
  • WordPress
  • Pricing
  • $8 per month

Try HelloBox, today.

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